About Us
Do you accept pets?
We are pet friendly! We welcome your small fish tanks and most other caged animals to your new apartment. We also welcome up to 2 dogs or cats with some breed restrictions. There is an additional non-refundable one time pet fee up front of $300 per pet and monthly pet rent of $35 per pet.
Is there a security deposit?
With your application, there is a $50 non-refundable application fee per adult to reside in the apartment, along with a $150 administration fee, which is refundable if not approved. Upon signing your lease, a security deposit of $450 up to 1 month's rent is required. This is fully refundable upon move out assuming return condition acceptable.
What utilities am I responsible for?
We provide garbage pick-up at all of our apartment communities. Rental homes are on a case by case basis.
Is there a laundry facility onsite?
Yes there are 24-hr laundry facilities on site for residents only.
In addition, select 1 bedrooms and our 2 bedrooms all have washer and dryer hookups in the apartment for your convenience
Do you provide quick and reliable maintenance service?
While we hope you don't need service, we've got a maintenance team on staff and will quickly and professionally resolve any issues. 24-hr emergency maintenance is also available
When is my rent due?
Rent is due at the first of every month. There is a deposit box on site or you can drop or mail your payment off at the office.
Is your property safe and secure?
We've always ensured that we provide a safe and comfortable environment. Our facility is well lighted, fenced off, and monitored through cameras. Although no once can guarantee safety, we always want our residents to feel their safety is our top priority.
We work around your schedule
While we have standing office hours, we are always available by appointment to work around your busy schedule.
Our Mission is Simple: To Provide a Nice Apartment Community for You to Call Home
New Albany Apartment Communities have been home to great people like you for over 50+ years. We ensure you have the latest features in a safe and clean community. Our outstanding staff want to make sure that your needs and desires are met with your new place with onsite staff and reliable maintenance should you ever need it.
Testimonials
"These people care about others and taking care of our community."
- David G.
"The reinvestment in our neighborhood is outstanding and the level of engagement is awesome."
- Judy C.
